Arrived
Hotels & resorts
The stay, handled — before they reach the desk.
The in-stay guest app for resorts — rooms, dining, spa, activities and guest services. Guests request and book on property; staff coordinate it end to end from the back office.
Anchor — the words this edition speaks
7
languages, guest-facing
40+
modules you can switch on
1
console for every department
For your guests
What Arrived gives the traveller
Arrival and the room
Arrival details, room readiness and in-room dining — the questions guests otherwise phone the desk about.
Dining across the property
Every outlet's hours and menus, a reservation in two taps, and in-room service that reaches the right kitchen.
Spa and wellness
Book treatments against real therapist and room capacity — including walk-ins the spa can actually honour.
Activities and what's on
The resort's programme for the guest's own dates, with RSVPs and capacity, plus golf tee-sheets where you have a course.
Guest services, in-app
Requests routed to the right team with acknowledgement and a confirmed close — not a message into a void.
Folio and reviews
The running bill, settle-on-departure, optional gratuities, and one screen to review anything on property.
For your team
What your operation runs on
The floor plan, live
Every room with its occupancy and operational status — who is in it, party, VIP, dietary notes, open requests and the housekeeping state.
One coordinated queue
Guest services, housekeeping and maintenance in a single routed queue, with shift handovers between them.
Notices and disruption
An outage, a closure, weather: describe it once, and each audience gets the message that fits them.
Groups and events
Wedding parties, conferences and tours as first-class groups with their own programme and coordination.
Management view
Occupancy, revenue by outlet, request backlogs and the exceptions that need a decision today.
Transfers and arrivals
Airport pickups coordinated across guest, operator and property — the operator needs no account.
Who signs in
One platform, a different app for every role.
Every role sees only what their job needs — and the demo lets you sign in as each one to check.
Guest
Mid-stay on property — dining, spa, activities, requests and the folio.
Guest services
The request queue, the roster and the floor plan.
Housekeeping
The servicing queue and room status, room by room.
General manager
The whole property: occupancy, revenue, backlogs and approvals.
See Arrived with real data in it.
The demo is a live resort stay with dining outlets, a spa, an activities programme and a populated floor plan. Sign in as a guest, guest services, housekeeping or the GM.
No signup — pick a role and you are in.
Become a subscriber
Bring your brand onto AVIAG.
Tell us about your cruise line, resort, destination, or tour operation. We'll show you how your edition compiles — and how fast you can launch.
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